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Know your customers
like you know your business.

Web-Based Reporting

Our reporting Web site is dynamic and user-friendly at every level. A secure portal with 24/7 access provides daily results from your Customer Experience Research program and pushes proactive email notifications to designated managers in your organizations, alerting them of new report activity. Features include:

  • Dashboard overview
  • Ability to trend, graph, email reports and export data
  • High level of responsiveness
  • Customizable access (customer-dictated viewing levels)
  • Multiple levels of viewing (by enterprise, location, employee, evaluation results)
  • Results organization for easy integration into an incentive program

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In addition to these features, we offer:

  • Annual Executive Review with extensive program analysis
  • Semiannual onTrack summary of program
  • Quarterly benchmarking
  • Summary Analysis
  • Supporting tables and graphs


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