Privacy & Confidentiality Policy


Protecting your private information is our priority. This Statement of Privacy applies to csp.com, csprofiles.com, Customer Service Profiles LLC (a.k.a. CSP), governance of data collection, and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Customer Service Profiles LLC. include csp.com and csprofiles.com and CSP. The corporate website, client portal, and evaluator portal are a bank survey and data reporting sites. By using the CSP website, you consent to the data practices described in this statement.

Collection of your personal Information

In order to better provide you with products and services offered on our Site, CSP may collect information, such as your:

–          First and Last Name

–          Mailing Address

–          E-mail Address

–          Phone Number

–          Employer

–          Job Title

CSP may also collect anonymous demographic information, which is not unique to you, such as your:

–          Age

–          Gender

–          Date of Birth

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To which, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional information in the future.

Use of your Information

CSP collects and uses your information to operate its website(s) and deliver the services you have requested.

CSP may also use your information to inform you of other products or services available from CSP and its affiliates.

Sharing Information with Third Parties

CSP does not sell, rent or lease its customer lists to third parties.

CSP may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your information except to provide these services to CSP, and they are required to maintain the confidentiality of your information.

CSP may disclose your information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CSP or the site; (b) protect and defend the rights or property of CSP; and/or (c) act under exigent circumstances to protect the personal safety of users of CSP, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by CSP. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CSP website.

Use of Cookies

The CSP website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CSP pages, or register with CSP site or services, a cookie helps CSP to recall your specific information on subsequent visits. This simplifies the process of recording your information, such as billing addresses, shipping addresses, and so on. When you return to the same CSP website, the information you previously provided can be retrieved, so you can easily use the CSP features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CSP services or websites you visit.

Security of your Information

CSP secures your information from unauthorized access, use, or disclosure. CSP uses the following methods for this purpose:

–          SSL Protocol

When sensitive information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Eighteen

CSP does not knowingly collect identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, CSP may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from CSP or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from CSP, you may opt out of such communications by cspsupport@csprofiles.com.

Changes to this Statement

CSP reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

CSP welcomes your questions or comments regarding this Statement of Privacy. If you believe that CSP has not adhered to this Statement, please contact CSP at:

Customer Service Profiles LLC

12020 Shamrock Plaza #310

Omaha, Nebraska 68154

Email Address:  cspsupport@csprofiles.com

Telephone number:  (800) 841-7954

Effective as of March 01, 2019