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Commercial Account Prospecting
COMMERCIAL ACCOUNT PROSPECTING

New business acquisitions are a strategic part of a company’s growth, but they can be expensive. Our program provides you with a customized database of small business and commercial prospects that delivers practical business intelligence. This database includes detailed profiles of prospects that are designed to increase efficiencies related to new business acquisitions and provide an immediate revenue stream. New business opportunities generated from commercial account prospecting (CAP) produce a healthy ROI.

HOW WE DO IT

Using our extensive experience in Customer Experience Management programs, combined with our reputable market research solutions, we dig up valuable marketplace insight that not only provides a better understanding of your organization’s customer experience but also helps outline a strategy specifically designed to secure new businesses and services that positively impact your customer base and your organization’s bottom line.

WHAT YOU GET
  • Market intelligence to leverage your business negotiations
  • Snapshot of your organization’s standing
  • Roadmap to successful business acquisitions
  • Customer experience impact analysis
Where we made a difference
UNDENIABLE IMPACT ON BUSINESS ACCOUNTS

“After teaming up with CSP we grew our business accounts by 1,247% over the next five (5) years. I credit CSP with helping our company hear the voice of our customer through the data, make that customer satisfaction actionable, and then follow through by designing and conducting training and development sessions to establish and maintain our company’s customer-centered culture at its highest level.”

SVP, Customer Experience

EXPONENTIAL GROWTH

“The most rewarding aspect of our partnership with CSP is their ability to report dramatic growth from our comprehensive service initiative. Compared to our peer group, we have had unprecedented growth. One area of our account portfolio went from 18% to 142% growth.”

SVP, Treasurer

UNBEATABLE RESEARCH THAT ASSESSES CUSTOMER LOYALTY

“We look for data that prompts action. That’s exactly what we get from CSP. Their ‘Voice of the Customer’ research gives us a clear picture of the attitudes and behaviors that are impacting our bottom line. We recommend them to anyone who wants to reach the highest standards of customer service.”

EVP

TALK TO OUR EXPERTS