Solutions designed to make customer service your most valuable asset

Customer Service Profiles (CSP) is a premier provider of Customer Experience Management programs and market research solutions. For more than 30 years, we’ve been providing our clients with valuable insight into their customer experience. As a full-service research organization, we provide actionable analysis and consultation that enables our clients to increase revenue, customer retention and profitability.


Our innovative research solutions are tailored to the unique objectives of each client and include products and services that feature multiple methodologies, ensuring we have a package that fits your needs.

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